:root {
  --help-navy-950: #06172f;
  --help-navy-900: #081f3f;
  --help-navy-800: #0d2e56;
  --help-gold: #d99a00;
  --help-gold-dark: #b87700;
  --help-text: #0c2344;
  --help-muted: #66758a;
  --help-border: #dce4ed;
  --help-surface: #f7f9fc;
  --help-warm: #fbf7ef;
  --help-white: #ffffff;
  --help-shadow: 0 28px 80px rgba(8,31,63,.10);
  --help-font: Inter, Manrope, "Avenir Next", "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
}

body.auth-body.helpdesk-public-page {
  min-width: 320px;
  min-height: 100vh;
  margin: 0;
  overflow-x: hidden;
  background: #fff;
  color: var(--help-text);
  font-family: var(--help-font);
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

body.helpdesk-public-page * { box-sizing: border-box; }
body.helpdesk-public-page a { color: inherit; text-decoration: none; }
body.helpdesk-public-page img { display: block; max-width: 100%; }
body.helpdesk-public-page input,
body.helpdesk-public-page textarea,
body.helpdesk-public-page button { font: inherit; }

.help-public {
  min-height: 100vh;
  display: grid;
  grid-template-columns: minmax(500px, 45%) minmax(0, 55%);
  background: #fff;
}

.help-public__story {
  min-width: 0;
  min-height: 100vh;
  display: grid;
  grid-template-rows: minmax(360px, 52vh) minmax(0, 1fr);
  border-right: 1px solid var(--help-border);
  background: var(--help-warm);
}

.help-public__photo {
  position: relative;
  min-height: 0;
  overflow: hidden;
  background: #e8dfd2;
}

.help-public__photo::after {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  background: linear-gradient(180deg, rgba(6,23,47,.01), rgba(6,23,47,0) 62%, rgba(6,23,47,.075));
}

.help-public__photo img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  filter: brightness(1.07) saturate(.94) contrast(.985);
  transform: scale(1.004);
}

.helpdesk-public-page--support .help-public__photo img { object-position: 50% 44%; }
.helpdesk-public-page--contact .help-public__photo img { object-position: 50% 48%; }

.help-public__photo-badge {
  position: absolute;
  z-index: 2;
  left: clamp(24px, 3.4vw, 52px);
  top: clamp(24px, 3.4vw, 48px);
  min-height: 36px;
  display: inline-flex;
  align-items: center;
  padding: 0 15px;
  border: 1px solid rgba(255,255,255,.9);
  border-radius: 999px;
  background: rgba(255,255,255,.93);
  box-shadow: 0 10px 26px rgba(8,31,63,.08);
  color: var(--help-navy-900);
  font-size: .68rem;
  font-weight: 800;
  letter-spacing: .08em;
  text-transform: uppercase;
  backdrop-filter: blur(12px);
}

.help-public__story-copy {
  min-height: 0;
  display: grid;
  align-content: center;
  padding: clamp(30px, 4vw, 54px) clamp(32px, 4.6vw, 68px);
  background: linear-gradient(135deg, #fff 0%, #fbf7ef 100%);
}

.help-public__kicker,
.help-public__heading > span {
  display: block;
  color: var(--help-gold-dark);
  font-size: .7rem;
  font-weight: 850;
  letter-spacing: .18em;
}

.help-public__story-copy h1 {
  max-width: 12ch;
  margin: 11px 0 0;
  color: var(--help-text);
  font-size: clamp(2.15rem, 3.15vw, 3.45rem);
  line-height: 1.02;
  letter-spacing: -.052em;
  text-wrap: balance;
}

.help-public__story-copy > p {
  max-width: 640px;
  margin: 16px 0 0;
  color: var(--help-muted);
  font-size: clamp(.91rem, .96vw, 1rem);
  line-height: 1.65;
}

.help-public__assurances {
  margin-top: 24px;
  padding-top: 21px;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  border-top: 1px solid var(--help-border);
}

.help-public__assurances > span {
  min-width: 0;
  display: grid;
  grid-template-columns: 30px 1fr;
  column-gap: 9px;
  padding: 0 15px;
  border-right: 1px solid var(--help-border);
}

.help-public__assurances > span:first-child { padding-left: 0; }
.help-public__assurances > span:last-child { padding-right: 0; border-right: 0; }
.help-public__assurances svg {
  grid-row: span 2;
  width: 27px;
  height: 27px;
  fill: none;
  stroke: var(--help-navy-800);
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.help-public__assurances b { font-size: .78rem; line-height: 1.25; }
.help-public__assurances small { margin-top: 3px; color: var(--help-muted); font-size: .68rem; line-height: 1.35; }

.help-public__panel {
  min-width: 0;
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: clamp(34px, 5vw, 78px);
  background:
    radial-gradient(circle at 92% 7%, rgba(217,154,0,.07), transparent 25%),
    linear-gradient(180deg, #fff 0%, #fbfcfe 100%);
}

.help-public__card {
  width: min(100%, 620px);
}

.help-public__logo {
  width: min(286px, 70%);
  display: block;
  margin: 0 auto clamp(34px, 5vh, 54px);
}

.help-public__logo img {
  width: 100%;
  height: auto;
  object-fit: contain;
}

.help-public__heading { text-align: left; }
.help-public__heading h2 {
  margin: 11px 0 0;
  color: var(--help-text);
  font-size: clamp(2rem, 3vw, 3rem);
  line-height: 1.02;
  letter-spacing: -.05em;
  text-wrap: balance;
}

.help-public__heading p {
  max-width: 560px;
  margin: 14px 0 0;
  color: var(--help-muted);
  font-size: .94rem;
  line-height: 1.62;
}

.help-public__alert {
  margin-top: 22px;
  padding: 14px 16px;
  border: 1px solid;
  border-left-width: 4px;
  border-radius: 10px;
  font-size: .84rem;
  line-height: 1.45;
}
.help-public__alert--error { border-color: #efc7c7; border-left-color: #c94040; background: #fff4f4; color: #8b2525; }
.help-public__alert--success { border-color: #bfe2cf; border-left-color: #2b8b58; background: #f0fbf5; color: #256b47; }

.help-public__form { margin-top: 27px; }
.help-public__form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0,1fr));
  gap: 16px;
}

.help-public__field {
  min-width: 0;
  display: grid;
  gap: 8px;
}
.help-public__field--wide { grid-column: 1 / -1; }
.help-public__field > span { color: var(--help-text); font-size: .79rem; font-weight: 760; }
.help-public__field input,
.help-public__field textarea {
  width: 100%;
  min-width: 0;
  border: 1px solid #cfd9e5;
  border-radius: 11px;
  outline: 0;
  background: #fff;
  color: var(--help-text);
  transition: border-color .18s ease, box-shadow .18s ease, background .18s ease;
}
.help-public__field input { min-height: 50px; padding: 0 15px; }
.help-public__field textarea { min-height: 138px; padding: 14px 15px; resize: vertical; line-height: 1.55; }
.help-public__field input::placeholder,
.help-public__field textarea::placeholder { color: #96a2b2; }
.help-public__field input:focus,
.help-public__field textarea:focus {
  border-color: var(--help-gold);
  box-shadow: 0 0 0 4px rgba(217,154,0,.11);
  background: #fffefb;
}

.help-public__submit {
  width: 100%;
  min-height: 52px;
  margin-top: 18px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  border: 0;
  border-radius: 10px;
  background: linear-gradient(135deg, #e4a600, #cc8800);
  box-shadow: 0 12px 28px rgba(217,154,0,.22);
  color: #fff;
  font-weight: 780;
  cursor: pointer;
  transition: transform .18s ease, box-shadow .18s ease, background .18s ease;
}
.help-public__submit:hover { transform: translateY(-1px); box-shadow: 0 16px 32px rgba(217,154,0,.27); }
.help-public__submit:focus-visible { outline: 3px solid rgba(217,154,0,.3); outline-offset: 3px; }
.help-public__submit svg {
  width: 18px;
  height: 18px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.help-public__privacy {
  margin-top: 19px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  color: var(--help-muted);
  font-size: .74rem;
  line-height: 1.4;
  text-align: center;
}
.help-public__privacy svg {
  width: 17px;
  height: 17px;
  flex: 0 0 17px;
  fill: none;
  stroke: var(--help-gold-dark);
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.help-public__links {
  margin-top: 22px;
  padding-top: 19px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
  gap: 12px 22px;
  border-top: 1px solid var(--help-border);
}
.help-public__links a {
  color: var(--help-text);
  font-size: .78rem;
  font-weight: 750;
}
.help-public__links a:hover,
.help-public__links a:focus-visible { color: var(--help-gold-dark); }
.help-public__links a:focus-visible { outline: 3px solid rgba(217,154,0,.25); outline-offset: 3px; }

@media (max-width: 1120px) {
  .help-public { grid-template-columns: minmax(420px, 43%) minmax(0, 57%); }
  .help-public__story { grid-template-rows: minmax(320px, 46vh) minmax(0,1fr); }
  .help-public__story-copy { padding: 32px 34px; }
  .help-public__assurances { grid-template-columns: 1fr; gap: 12px; }
  .help-public__assurances > span { padding: 0; border-right: 0; }
  .help-public__panel { padding: 38px; }
}

@media (max-width: 820px) {
  .help-public { display: block; }
  .help-public__story { min-height: 0; grid-template-rows: minmax(280px, 42vh) auto; border-right: 0; border-bottom: 1px solid var(--help-border); }
  .help-public__story-copy { padding: 30px 24px 34px; }
  .help-public__story-copy h1 { max-width: 15ch; font-size: clamp(2rem, 7vw, 3rem); }
  .help-public__assurances { grid-template-columns: repeat(3, minmax(0,1fr)); gap: 0; }
  .help-public__assurances > span { padding: 0 12px; border-right: 1px solid var(--help-border); }
  .help-public__assurances > span:first-child { padding-left: 0; }
  .help-public__assurances > span:last-child { padding-right: 0; border-right: 0; }
  .help-public__panel { min-height: 0; padding: 40px 24px 52px; }
  .help-public__logo { width: min(260px, 68%); margin-bottom: 36px; }
}

@media (max-width: 560px) {
  .help-public__story { grid-template-rows: minmax(230px, 34vh) auto; }
  .help-public__photo-badge { left: 18px; top: 18px; min-height: 32px; padding-inline: 12px; font-size: .62rem; }
  .help-public__story-copy { padding: 27px 20px 30px; }
  .help-public__story-copy h1 { font-size: clamp(1.85rem, 9vw, 2.55rem); }
  .help-public__assurances { grid-template-columns: 1fr; gap: 13px; }
  .help-public__assurances > span { padding: 0; border-right: 0; }
  .help-public__panel { padding: 32px 18px 44px; }
  .help-public__logo { width: min(228px, 72%); margin-bottom: 31px; }
  .help-public__heading h2 { font-size: clamp(1.85rem, 8.4vw, 2.45rem); }
  .help-public__form-grid { grid-template-columns: 1fr; gap: 14px; }
  .help-public__field--wide { grid-column: auto; }
  .help-public__field input { min-height: 49px; }
  .help-public__links { align-items: stretch; flex-direction: column; text-align: center; }
}

@media (prefers-reduced-motion: reduce) {
  .help-public__submit,
  .help-public__field input,
  .help-public__field textarea { transition: none; }
}